User Experience Design
When creating anything for the public it's important to think about the usability. After all the time, money, and effort that are spent in the creation of a product, service, application, or website if that product has pain points and users can't understand how to use it then you have wasted those resources.
In my User Experience Design course at Bow Valley College's Digital Marketing Diploma we are made aware of how important it is to discover pain points, develop ways of repairing, implementing the updates, and most importantly track the successes or failures of the update.
During my semester in the User Experience course I wrote journal entries through Adobe Spark which reflected what I learned and how I worked with my group members.